Welcome to the othr. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website.
1. About Us
This website is operated by the othr., and products are manufactured by:
VC Nutri Foods Private Limited
Plot No. 17/A, APIC State Food Park,
Mallavalli, Bapulapadu, Krishna,
Andhra Pradesh – 521111, India
For any queries, contact us at:
📧 info@theothr.in
📞 +91 99881 18644
2. Use of Website
By using this website, you confirm that:
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You are at least 18 years of age or using the website under supervision of a parent/guardian.
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All information provided by you is accurate and complete.
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You will not misuse the website for unlawful or fraudulent activities.
We reserve the right to refuse service to anyone for any lawful reason.
3. Product Information
We strive to ensure that all product descriptions, images, pricing, and nutritional information are accurate. However:
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Minor variations may occur due to packaging updates or batch differences.
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Images are for representation purposes only.
Allergen information is clearly mentioned on product labels. Customers are responsible for reviewing ingredient lists before consumption.
4. Pricing & Payment
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All prices are listed in INR and include applicable taxes unless otherwise stated.
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We reserve the right to change prices at any time without prior notice.
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Payment must be completed at checkout using approved payment methods.
Orders will only be processed after successful payment confirmation.
5. Order Acceptance & Cancellation
We reserve the right to:
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Cancel or refuse any order due to pricing errors, stock unavailability, or suspected fraud.
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Limit quantities purchased per customer.
If your order is canceled after payment, the amount will be refunded to your original payment method.
6. Shipping & Delivery
Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
the othr. is not responsible for delays caused by:
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Incorrect shipping details
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Customer unavailability
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Courier service disruptions
Please refer to our Shipping Policy for complete details.
7. Returns & Refunds
Due to the perishable nature of food products, we do not accept returns once the product has been delivered, except in cases of:
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Damaged product
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Incorrect product received
Any issues must be reported within 24 hours of delivery with supporting photos.
8. Intellectual Property
All content on this website, including:
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Logos
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Product names
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Images
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Text
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Graphics
are the property of the othr. and may not be copied, reproduced, or used without prior written permission.
9. Limitation of Liability
the othr. shall not be liable for:
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Any indirect or incidental damages arising from use of our products or website.
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Health issues arising from undisclosed allergies.
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Delays beyond our reasonable control.
Customers are advised to review ingredient information before consumption.
10. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising shall be subject to the jurisdiction of courts in Andhra Pradesh, India.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Updated versions will be posted on this page with a revised date.
Continued use of the website after changes constitutes acceptance of the updated Terms.
12. Contact Information
For any questions regarding these Terms & Conditions, please contact:
the othr. Support Team
📧 info@theothr.in
📞 +91 99881 18644
Customer Support Hours: 10:00 AM – 5:00 PM (IST)