Overview

This website is operated by The Othr, a brand of VC Nutrifoods Private Limited. Throughout the site, the terms “we”, “us” and “our” refer to The Othr.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, including all applicable policies referenced herein. If you do not agree, please do not use our website or services.

Online Store Terms

By using this site, you confirm that:

• You are at least the age of majority in your jurisdiction
• You will not use our products for any illegal or unauthorized purpose
• You will not violate any laws in your jurisdiction

A breach of these terms may result in immediate termination of your access to our services.

Products & Services

• All products are subject to availability
• We reserve the right to limit quantities or discontinue products at any time
• Product descriptions and pricing are subject to change without prior notice

We strive to display accurate product details, but we do not guarantee that all information is always error-free.

Pricing & Payments

• All prices are listed in INR (₹) unless stated otherwise
• We reserve the right to modify pricing at any time
• Payments must be completed before order processing

In case of payment failure or discrepancy, orders may be cancelled.

Order Acceptance & Cancellation

• We reserve the right to refuse or cancel any order at our discretion
• Orders may be cancelled due to:
  • Product unavailability
  • Errors in pricing or product information
  • Suspicious or fraudulent activity

Customers will be notified in case of any cancellation.

Shipping & Delivery

Shipping timelines and policies are outlined in our Shipping Policy.
Delivery timelines are estimates and may vary due to external factors.

Returns & Replacements

Our policy allows replacement only in case of damaged or defective products.
We do not offer returns or refunds. Please refer to our Returns & Refund Policy for full details.

Intellectual Property

All content on this website—including text, graphics, logos, images, and design—is the property of The Othr and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

User Conduct

You agree not to:

• Use the website for unlawful purposes
• Transmit viruses or harmful code
• Attempt to gain unauthorized access to our systems

Any misuse may result in termination of access and legal action if required.

Third-Party Tools & Links

Our website may include links to third-party tools or services.
We are not responsible for the content, accuracy, or practices of third-party platforms.

Use of such services is at your own risk.

Limitation of Liability

We do not guarantee uninterrupted or error-free service.
To the fullest extent permitted by law, The Othr shall not be liable for:

• Any indirect or consequential damages
• Loss of data, revenue, or profits arising from use of our website or products

Indemnification

You agree to indemnify and hold harmless The Othr and its affiliates from any claims or demands arising from your breach of these Terms or misuse of our services.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.
Changes will be effective immediately upon posting on this page.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Vijayawada, Andhra Pradesh.

Contact Information

For any questions regarding these Terms:

📧 info@vcnutrifoods.com
⏱ Response time: 24–48 hours